The MTG8000 digital on hold player offers superior sound quality and reliability for most on hold music and messaging applications. Encased in rugged aluminum housing, the MTG8000 utilizes the convenience of a USB drive to store and play up to 140 hours of programming. In addition, new on hold audio can easily be added by simply inserting the USB drive into an available slot on any Mac or PC computer and copying the new mp3 files over to the drive. Plug it back into the MTG8000 and you’re good to go!

This digital on hold player is perfect for the single location user. It’s easy to connect to the phone system, using the audio cable provided, and to make program changes. Some other notable features include monitor speaker, volume control, auto start after power loss and a 3 year warranty.

Case Study:

Edwards Communities, a creator of quality Ohio residential communities, has turned to Mind The Gap for professional on hold music and messaging services since 2005. Recently, they’ve added a new community, Arlington Park and asked us to create a new on hold program and provide a reliable digital on hold player.

Our choice: The MTG8000! Since the manager for each Edwards community is responsible for manually changing the on hold program, but they don’t make these changes frequently, we recommend MTG8000 digital on hold player for ease of operation and reliability. When the time comes to make the program change, simply remove the USB drive from the player, connect it to an available slot on a computer to copy the new program and plug it back into the MTG8000.

With a 3 year warranty, any defective player will be replaced with the same as long as there is no excessive wear and tear. This offers our clients, like Edwards Communities, peace of mind.

The MTG8000 digital on hold player is manufactured by Intellitouch.

The MTG 1250i Digital System produces CD audio quality for in store and on hold music and messaging applications. New, high quality programming can be remotely downloaded through a broadband internet connection. Its quality and reliability supersedes comparable systems using telephone lines and satellites to download new programming.

The MTG 1250i has some notable features. First, playback sample rates up to 48KHz at 320 Kbps can be achieved to deliver superior sound quality. Second, the MTG 1250i offers push or pull technology for internet downloads. This flexibility gives you programming options including updates as often as every 10 minutes. Third, with complex scheduling, you can set up multiple playlists to be performed at different times or days. Finally, the MTG 1250i interfaces easily with any commercial music service delivering background music to your location.

Case Study: MMCH Hansen Center

The Hansen Center, an award winning cancer center in Batesville, Indiana and part of the Margaret Mary Community Hospital network, selected the MTG 1250i to deliver pristine on hold music and messaging from Mind The Gap. Superior sound quality, ease of operation and 24/7 online access to its on hold programs made the MTG 1250i the perfect choice.

When new programming is needed for the Hansen Center, MTG schedules the download from their dedicated server to deliver it through an authorized port on their broadband internet router. To ensure network security, it’s recommended that the MTG 1250i be configured with a static IP address in the router’s DMZ or in front of your firewall with ports 3001 to 3017 available for outbound access only. This pull configuration only permits downloads at a certain time of day.

The MTG 1250i Digital System offers superior sound quality, fast downloads from a broadband internet connection and complex scheduling to meet any in store or on hold music and messaging application.

The MTG 1250i is manufactured by Nel-Tech Labs.

The MTG 6000 Digital On Hold Music & Messaging Player, manufactured by Intellitouch, delivers CD audio quality to business telephone systems and networks. With 64MB of internal memory and removable SD cards with a capacity of up to 2GB, the MTG 6000 can play hours of on hold music and messaging.

The MTG 6000 has some notable features to provide continuous playback of on hold music and messaging. First, with its digital flash memory, the player will automatically return to playback mode when power is restored in the event of an outage. Second, with USB connectivity, you can easily upload new on hold soundfiles right from your computer or simply insert an external SD card. Third, with three playback modes including repeat all, shuffle or repeat one track, you have a variety of play options without the need to create playlists. Finally, its built in speaker gives you the convenience of monitoring playback on the MTG 6000.

Case Study: The Vendue Inn

The Vendue Inn is a quaint yet elegant hotel in the historic district of Charleston, SC. The MTG 6000 was a perfect match for their business telephone system and its installation simply required an audio cable connected to their PBX and a standard electrical outlet. Its 64MB internal memory was more than sufficient in meeting their on hold music and messaging requirements. Selecting classical music as their preferred genre, the MTG 6000 will produce pristine CD audio quality for their on hold callers. When updating the on hold program, they’ll use an external SD card for its ease of operation.

The MTG 6000 Digital On Hold Music & Messaging Player offers CD audio quality, over 2GB of memory plus ease of operation and installation.

Listen to the The Vendue Inn on hold music and messaging program.

With its internet downloading capabilities, you can schedule various programs to play at different dates and times independently on each iMIND channel. In addition, the status of each iMIND unit is monitored by our server ensuring its internet connection and scheduled downloads are complete.

The iMIND Digital Messaging System is great for salons, restaurants and many retail establishments who have a dual need for both on hold and in store messaging. With Mind The Gap’s professional voice talent, marketing expertise and advanced technology, you’ll benefit from our on hold and in store messaging with increased product inquiries and sales while creating a great aural impression for your customers.

iMIND Features:

1. Dual & Independent Audio Engines
2. Near CD Audio Quality
3. Perfect for On Hold & In Store Messaging
4. Internet Downloading via Broadband Connection
5. Advanced, Complex Scheduling