Tell Your On Hold Customers What You Can Do for Them When customers are placed on hold it creates an opportunity for you to not only tell them about your company, but what services you can provide to fit various needs. For example, a customer is calling in to ask for hours of operation or […]
As a professional services firm, SVA is used to dealing with its client companies’ most closely held and protected information. Confidentiality has always been part of SVA’s business. Ren Patterson, who took over the reigns as Director of Marketing in 2005 (he’s now Creative Director for SVA), says that at one time consulting/accounting firms like SVA […]
Mind The Gap’s prescription of on hold music and messaging provides instant relief to GHHA patients, medical groups and affiliates.
Mind The Gap Press Release on CBS Money Watch.com