When Silence is Not Golden
If your customers are left with silence when you have to place them on hold, you are adding salt to
If your customers are left with silence when you have to place them on hold, you are adding salt to
When I was about 13, I absolutely knew what I wanted to do when I grew up. I was going
The Best Greeter Is Waiting On Hold Flourishing businesses are continuously proactive. A successful company never slows the quest for
Tell Your On Hold Customers What You Can Do for Them When customers are placed on hold it creates an
Is Your Brand Messaging Consumer Friendly? One of the most important aspects of any brand is to create a memorable
When we created the Mind The Gap® Scholarship Program, and tied it to our love of music by asking applicants
As a professional services firm, SVA is used to dealing with its client companies’ most closely held and protected information.
Endless research exists on the impact music has on the brain. Music can affect the way you think, how you
STEP #1: It’s all in the On Hold Copywriting All good on hold programs start with the writing. This is
The Reality is No One Wants to be Placed On Hold It is just a necessary function of today’s business
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